Down South Cleaning Co Faq

At DownSouth Cleaning Co., we offer a comprehensive range of cleaning services tailored to meet your needs. Our services include residential cleaning, commercial cleaning, end of lease cleaning, vacation rental cleaning, and more. Whether you need a one-time deep clean or regular maintenance cleaning, we’ve got you covered.

Yes, we provide all necessary cleaning supplies and equipment to ensure a thorough and efficient cleaning service. Our team uses high-quality, eco-friendly cleaning products and state-of-the-art equipment to achieve excellent results while minimising environmental impact.

Booking our cleaning services is easy! You can make a request online through our website by filling out our booking form, or you can give us a call to speak with one of our friendly representatives. We’ll work with you to schedule a convenient appointment time that fits your schedule.

Yes, all of our cleaners are highly trained professionals with years of experience in the cleaning industry. They undergo thorough background checks and training to ensure they meet our high standards of quality and professionalism. Additionally, our company is fully insured for your peace of mind.

We proudly serve the entire South West region of Western Australia, including but not limited to Bunbury, Busselton, Margaret River, Dunsborough, Augusta, and surrounding areas. If you’re unsure whether we serve your area, feel free to contact us, and we’ll be happy to assist you.

It’s up to you! Many of our clients prefer to be present during the cleaning service to let our team in and provide any specific instructions. However, if you’re unable to be present, we can make arrangements for key collection or entry instructions to ensure a seamless cleaning experience.

Your satisfaction is our top priority. If for any reason you’re not satisfied with the cleaning service, please don’t hesitate to contact us within 24 hours, and we’ll do everything we can to address your concerns and make it right. Your feedback helps us improve and provide the best possible service to our clients.

We recommend booking our services as far in advance as possible to ensure availability, especially during peak seasons. However, we understand that cleaning needs can arise unexpectedly, so we also accept last-minute bookings whenever possible. Contact us to check availability and schedule your cleaning service today!

Yes, our cleaning products are safe for pets, children, and the environment. We prioritise using eco-friendly cleaning solutions that are gentle yet effective, ensuring a clean and healthy living or working environment for you and your loved ones.

We take the safety and security of your property seriously. Our team members undergo thorough background checks and adhere to strict security protocols to ensure the safety of your belongings. Additionally, we are fully insured for your peace of mind.

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